Dates and times

Soap stores every time in UTC. The dashboard shows times like this:

Where	Time zone shown
Charges, Customers, Checkouts and Payment Reviews, and charge details	The time zone picked in Operator Settings → Time Zone in this browser. Until one is picked, your computer’s time zone
Overview periods, such as Yesterday or 7D	US Eastern time (New York)
Charges CSV export (admins only)	UTC, in ISO 8601 format, for example `2026-10-28T20:11:59Z`

Change the time zone

Open Operator Settings. You need the Operator Settings permission; admins have it.
Under Time Zone, pick UTC or another time zone. Pick Device time to go back to your computer’s time zone.

The choice is saved in this browser only. Other people, and you in another browser, keep their own setting.